LEARN ABOUT WHAT WE DO
Dedicated product managers validate business strategy and are accountable for transforming your business goals and market needs into scalable, stable and secure products that meet your expectations.
It starts with your idea
At the start of every project, we conduct extensive interviews to fully understand the concept and vision of your idea. We create and validate your product strategy through in-depth competitive analysis and by helping you understand and target your customers’ core needs through user research, focus groups, and customer persona workshops.
Product managers who ask the tough questions
Our product managers are strategic thinkers with extensive business experience. They analyze the user feedback and competitive framework against your vision and prioritize features to ensure that the product strategy will maximize your revenue model. They not only provide strategic direction but manage the entire project process and progress. They are your go-to persons and fully accountable for the ultimate success of your product. They anticipate problems and identify roadblocks so that your project stays on time and to spec
Project management that’s transparent and accountable
We ensure maximum transparency and collaboration by leveraging project management tools, throughout the engagement. You can always see who’s been assigned which tasks and stay informed of due dates and approvals. Monthly reports give you aggregated insight into the progress of execution against your business objectives and identify potential risks.
Defining detailed product specifications, information architecture and technical roadmaps that translate complex business needs into applications that users love.
Defining scope and specs
Focused requirements ensure the plans are clear and approved – making sure we’re on the same page before we build anything. This informs the project scope so we can begin designing full site architecture, detailed wireframes, and the overall look and feel of your platform. We develop products that are scalable, secure, and cutting edge – allowing you to stay one step ahead of the competition.
Ensuring user experience is intuitive and seamless
We know how to get into the heads – and hands – of sophisticated business users, creating more accurate user journeys. We set high benchmarks for usability so we’re constantly analyzing and testing all of the leading industry apps and technologies to discover which designs work best and more importantly, which don’t.
Transforming data into actionable information
Having worked extensively in data- and content-intensive industries, we’ve faced some of the most complicated workflows and most stringent regulatory environments in the world. We have deep experience creating cross-platform solutions that require intensive security, entitlement layers, and real-time data
In-house engineering teams specialize in multiple core technologies to deploy the right solution with agility, speed and quality.
We’re technology agnostic
We believe that the engineers who can do anything, will do the right thing. That’s why we have teams of developers each specializing in a different programming language. So we don’t shoehorn your project to one technology – we fit the best-of-breed technology to your project.
Agile and lean
We believe in agile. Doing weekly or bi-weekly iterations to implement a solution and get critical feedback enables us to deliver value quickly to our clients. Focused collaboration and prioritization allow teams to react quickly to changing requirements while remaining focused on key business drivers.
We have a dedicated team that manages all quality assurance and testing. They’re responsible for providing all functional, integration, automated, regression, and performance testing services for every project. They provide the ultimate assurance that every piece of code is working up to spec before going live.
Managing your technology operations with 24/7 system monitoring and service to ensure stability and security.
Deploy, host and repeat
We don’t drop the ball at the end of projects. If you need help setting up or maintaining your operations – or even want us to do it all – we’re here for you 24/7. ROKO Labs can provide any and all technical management, including installing hardware to a hosting facility, setting up development, quality assurance, staging & production environments – and then provide the ongoing maintenance and operations of the entire platform.
Let us worry about security and uptime
We can provide all services required for the maintenance, monitoring and support of your hardware infrastructure and system security to ensure a stable and secure system. We’ll monitor system capacity and take the necessary actions to ensure everything is performing at optimal levels. And we can perform all system diagnostics and install patches and fixes or entire upgrades of existing systems and applications, as needed.
Global support round-the-clock
You’ll have a dedicated operations support manager, who will troubleshoot all issues, handle all incidents, and track and document problem resolution. Each manager is backed by a technical team that is spread around the world to provide seamless coverage anywhere and anytime.
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